Reputation Automation
Trust compounded over time. Google reviews, testimonials, and referrals happen systematically—not randomly. Your reputation becomes a predictable growth engine.
Reputation Isn't Accidental
Most brokerages hope clients leave reviews. They ask occasionally. They send a follow-up email. But there's no system.
Google reviews directly impact local search rankings and conversion rates. A brokerage with 200+ five-star reviews converts significantly higher than one with 30.
This system automates the entire reputation-building process—from identifying satisfied clients to requesting reviews at optimal timing to publishing testimonials across your marketing.
How Reputation Automation Works
Satisfaction Detection
AI identifies recently closed transactions and satisfied clients based on agent notes, communication sentiment, and transaction completion.
Optimal Timing Request
Review requests sent at the perfect moment—after closing but before the excitement fades. Personalized message from their agent.
Guided Review Process
Simple one-click process directs clients to Google. If they hesitate, AI follows up with gentle reminders and makes it effortless.
Frictionless for Clients
The system doesn't burden clients with complicated forms or lengthy surveys. It's a simple, mobile-friendly process that takes under 60 seconds.
Clients receive a personalized text or email with a direct link to your Google Business Profile. One tap, write a few sentences, submit. Done.
Why Google Reviews Matter Most
Local Search Dominance
Google reviews directly impact your local search ranking. More reviews + higher ratings = better visibility when prospects search for real estate services in your area.
Trust Signal
Prospects trust Google reviews more than testimonials on your website. They're verified, unedited, and perceived as authentic social proof.
Conversion Impact
Brokerages with 100+ Google reviews convert 3-5x higher than those with fewer than 20. Reviews reduce friction in the decision-making process.
Competitive Advantage
When prospects compare brokerages, star ratings and review volume are deciding factors. A 4.9-star rating with 200 reviews beats a 4.5 with 30 every time.
4.9 Stars Across 200+ Reviews
This is what systematic reputation building looks like. Not luck. Not occasional asks. A predictable system that generates reviews every single week.
Beyond Google Reviews
Testimonial Collection
Automatically captures detailed testimonials from satisfied clients and formats them for use on your website, social media, and marketing materials.
Referral Generation
After a successful transaction, the system prompts clients to refer friends and family—with an easy sharing mechanism built in.
Video Testimonial Requests
For highly satisfied clients, AI identifies opportunities to request video testimonials—the most powerful form of social proof.
Negative Feedback Routing
If a client indicates dissatisfaction, they are routed to private feedback channels—not public reviews. Issues get resolved before they become problems.
Agent Recognition
Positive reviews automatically shared with agents, celebrating wins and reinforcing excellent service standards across your team.
Reputation Analytics
Track review velocity, sentiment trends, and competitive positioning. See exactly how your reputation is growing over time.
Automated Review Request Timeline
Congratulations message sent
Personalized celebration message from their agent. No ask yet—just genuine congratulations and gratitude.
Review request sent
Simple, friendly request: "We would love to hear about your experience. Would you mind sharing a quick review on Google?"
Gentle reminder (if no response)
Polite follow-up: "Just wanted to make sure you saw our previous message. Your feedback would mean a lot to us."
Final reminder (if no response)
Last touchpoint: "We understand you are busy settling in. If you have a moment, we would appreciate your thoughts."
Timing is optimized based on transaction type, client behavior, and historical response rates.
The Broker-Owner Outcome
Predictable review growth. Your Google rating and review count increase systematically every month.
Higher local search rankings. More visibility means more inbound leads without additional ad spend.
Compounding trust. Every new review strengthens your competitive position and increases conversion rates.