Terms of Service

Agreement to Terms

By accessing or using our AI infrastructure services for residential real estate brokerages, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

These terms constitute a legally binding agreement between you (the "Client" or "you") and our company (the "Company," "we," "us," or "our").

Services Description

We provide AI-powered infrastructure services specifically designed for residential real estate brokerages, including:

• AI Voice Agent: Automated call answering, qualification, and routing services
• Conversational AI: Automated message response and lead engagement
• Database Reactivation: Automated outreach to dormant leads and contacts
• Reputation Automation: Systematic review and testimonial collection

Account Registration and Eligibility

To use our services, you must:

• Be at least 18 years of age
• Represent a legitimate residential real estate brokerage
• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access to your account

You are responsible for all activities that occur under your account.

Fees and Payment

Pricing Structure

• Setup Fee: $2,500 one-time fee for infrastructure installation, training, and configuration
• Monthly Subscription: $497 per month for ongoing operation, monitoring, and support

Payment Terms

• Setup fee is due upon signing the service agreement
• Monthly subscription fees are billed in advance on the first day of each month
• All fees are non-refundable except as required by law
• Late payments may result in service suspension or termination
• We reserve the right to modify pricing with 30 days' notice

Service Level and Availability

We strive to provide reliable, high-quality services with maximum uptime. However:

• Services are provided "as is" without guarantees of uninterrupted availability
• We may perform scheduled maintenance with advance notice
• Emergency maintenance may occur without prior notice
• We are not liable for service interruptions caused by factors beyond our control

Client Responsibilities

As a client, you agree to:

• Provide accurate information about your brokerage, agents, and services
• Comply with all applicable laws and regulations, including real estate licensing requirements
• Ensure your use of our services complies with telemarketing and communication laws
• Obtain necessary consents for call recording where required by law
• Not use our services for illegal, fraudulent, or unauthorized purposes
• Not attempt to reverse engineer, hack, or compromise our systems
• Respond promptly to leads and opportunities generated by our services

Intellectual Property

All intellectual property rights in our services, including software, algorithms, designs, and content, remain our exclusive property. You are granted a limited, non-exclusive, non-transferable license to use our services solely for your business purposes.

You retain ownership of your data, including call recordings, transcripts, and lead information. By using our services, you grant us a license to process this data to provide our services.

Data and Privacy

Our collection, use, and protection of your data is governed by our Privacy Policy. By using our services, you acknowledge and agree to our data practices as described in the Privacy Policy.

You are responsible for complying with all applicable privacy laws regarding the data you collect through our services, including obtaining necessary consents from your leads and customers.

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
• We are not responsible for lost revenue, lost profits, or lost business opportunities
• We do not guarantee specific results or outcomes from using our services
• We are not liable for actions or omissions of third-party service providers

Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, your violation of these terms, or your violation of any rights of third parties.

Term and Termination

Term

This agreement begins when you first access our services and continues until terminated by either party.

Termination by Client

You may terminate your subscription at any time by providing 30 days' written notice. You remain responsible for all fees through the end of the notice period. The setup fee is non-refundable.

Termination by Company

We may suspend or terminate your access immediately if you breach these terms, fail to pay fees, or engage in conduct that harms our business or reputation.

Effect of Termination

Upon termination, your access to our services will cease. We will provide you with your data in a standard format within 30 days of termination, after which we may delete your data according to our retention policies.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by email or through our services. Your continued use of our services after changes constitutes acceptance of the modified terms. If you do not agree to the changes, you must terminate your subscription.

Dispute Resolution

Governing Law

These terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Arbitration

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [Your Location].

Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

General Provisions

• Entire Agreement: These terms constitute the entire agreement between you and the Company
• Severability: If any provision is found invalid, the remaining provisions remain in effect
• Waiver: Our failure to enforce any right does not constitute a waiver of that right
• Assignment: You may not assign these terms without our written consent
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our control

Contact Information

For questions about these Terms of Service, please contact us: